Privacy Policy

Effective Date: 6/3/25

At Bend Auto Repair, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact our team, or use our automotive services.

1. Information We Collect

We may collect and store the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, and vehicle information.

  • Service Details: Information related to your vehicle’s maintenance and repair history.

  • Payment Information: Collected securely when you pay for services (note: we do not store credit card details).

  • Website Data: IP address, browser type, and usage information collected through cookies or analytics tools.

2. How We Use Your Information

The information we collect is used to:

  • Schedule and manage vehicle services and appointments

  • Respond to customer inquiries and provide support

  • Send service updates, reminders, or promotional offers (with your consent)

  • Process payments and issue invoices

  • Improve our website, services, and customer experience

3. Sharing of Information

We do not sell or rent your personal data. We only share information:

  • With trusted third-party service providers (e.g., payment processors, scheduling platforms) who help us operate our business

  • When required by law or to comply with legal obligations

  • To protect our rights, property, or safety, or that of our customers and others

4. Data Security

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we encourage you to contact us if you suspect any unauthorized use of your information.

5. Your Choices and Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your information (subject to legal obligations)

  • Opt out of promotional communications at any time

To make any such requests, please contact us at the information below.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, track visitor behavior, and improve functionality. You may disable cookies in your browser settings, though this may affect site performance.

7. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are made constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Bend Auto Repair
Bend, OR
Phone: 470-228-1885
Email: [email protected]